Privacy policy

1. Personal Information We Collect

We collect various categories of personal information to provide and improve our services:

  • Contact Information: Name, shipping address, billing address, phone number, and email address.
  • Financial Details: Payment card information and transaction details (processed securely via Shopify).
  • Order History: Information about the items you view, add to your cart, or purchase.
  • Device Information: IP address, browser type, and network connection details collected automatically via cookies.
  • Support Communications: Any information you provide when contacting our customer service team.

2. How We Use Your Information

We use your data for the following legitimate business purposes:

  • Fulfilling Orders: To process payments, arrange shipping, and manage returns/exchanges.
  • Customer Communication: To provide support, send order updates, and respond to inquiries.
  • Marketing & Advertising: To show you personalized advertisements and send promotional emails (where opted-in).
  • Security & Fraud Prevention: To protect our services, detect fraudulent activity, and verify accounts.

3. Sharing & Disclosure

We may disclose your personal information to third parties for the following reasons:

  • Service Providers: Primarily Shopify, which powers our store, and other vendors who assist with IT, payments, and shipping.
  • Marketing Partners: To show you targeted advertisements based on your activity.
  • Legal Obligations: To comply with applicable laws, respond to legal requests, or protect our rights.

4. Relationship with Shopify

Our store is hosted by Shopify. They collect and process your information to provide enhanced features. You can learn more by visiting the Shopify Consumer Privacy Policy.

5. Your Rights and Choices

Depending on your jurisdiction (including Canadian privacy laws), you may have the following rights:

  • Access & Portability: Request a copy of the data we hold about you.
  • Correction/Deletion: Request that we update or remove your personal information.
  • Marketing Opt-out: Unsubscribe from promotional emails at any time via the link provided in our messages.

6. Security & Data Retention

While no method is 100% secure, we implement industry-standard security measures. We retain your personal information only as long as necessary to maintain your account, provide services, or comply with legal obligations.

7. International Transfers

Your information may be transferred, stored, and processed outside of Canada (including the United States). We ensure appropriate safeguards are in place for all international data transfers.

8. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us: